SwamCam Camera System User Manual

1. Download the SwamCam app from Apple app store or Google Play store by searching “SwamCam”
2. Grant all requested permissions from the app or the system cannot be setup. If you decline any requests you will not be able to properly setup the SwamCam. 
3. Register an account by tapping “register”.
4. Enter your name and mobile number.
5. Enter your email address to register an account. You must provide a valid email address. A verification code will then be sent to that email account.
6. Please check your email and retrieve the verification code, then enter a new password you want to use for this app. If you did not receive the verification code, please check your spam folder.
7. Create a password. Please note the password requirements. After completing these steps, tap “register” to finish registering.

1. Please bring all the components indoors near your router or if using a mesh network, the node closest to the pool.
2. After registration, you can add devices by tapping “settings” in the upper left corner, then tapping “+ add devices”.
3. Choose “add camera” on the left then tap add Camera in the blue bar. The camera LED will be flashing and you should hear the voice prompt of “SwamCam is ready for setup”. If not, the camera may not be properly reset. You can insert a paperclip into the pinhole on the camera’s left side and have it reset. Push and hold the paperclip until you hear the voice prompts.
4. Respond to the question on-screen. If the LEDs are flashing green to red, select “yes”. If they are not, select “no”. You will be provided with reset instructions if the LEDs are not flashing.
5. After naming your device, you will be prompted to enter your existing Wi-Fi password: Please be advised that while the SwamCam Camera works on 5GHz and 2.4GHz Wi-Fi the alarm/repeater only supports 2.4GHz Wi-Fi network. If you purchased a system with a repeater, please make sure you are connecting to the 2.4GHz Wi-Fi. If you are using a blended 5GHz and 2.4GHz network, the system should automatically choose the 2.4GHz. If you are having difficulty, please contact support.
6. Tap “join” to continue the connection. If you decline permission you will not be able to setup the system. If it asks about “No Internet Connection” tap always or this time only. 
7. After successfully adding the camera, you should see the name of the camera and the status on the homepage, online or offline. As a quick test, you can tap “live view” from the opening page to see if it works. If it was added successfully, we can now add the remaining components. Please be sure to check settings>firmware and apply any necessary updates. 

1. Please bring all the components indoors near your router or if using a mesh network, the node closest to the pool.
2. Download the SwamCam app from the Google Play store.
3. After registration, you can add devices by tapping “settings” in the upper left corner, then tapping “+ add devices”.
4. Choose “add camera” on the left then tap add Camera in the blue bar. The camera LED will be flashing and you should hear the voice prompt of “SwamCam is ready for setup”. If not, the camera may not be properly reset. You can insert a paperclip into the pinhole on the camera’s left side and have it reset. Push and hold the paperclip until you hear the voice prompts.
5. Respond to the question on-screen. If the LEDs are flashing green to red, select “yes”. If they are not, select “no”. You will be provided with reset instructions if the LEDs are not flashing.
6. You will then be prompted to connect the camera to your Wi-Fi. Click “next” at the bottom of the screen.
   1. Note: For some phones, after connecting to SwamCam, you must wait to see the small window pop-up on the top “Wi-Fi has no internet access, tap for options”. If you did not notice the window after a while, slide your screen from top to bottom. You should then see the pop-up on your home screen. Choose “connect this time only” to stay connected.
7. On some of the Android phones (like Samsung), the app could prompt you to ignore the pop-up window: Then ignore the pop-up, and continue. Click OK.
8. You will then see the android Wi-Fi connection page. Select “SwamCam” to join the camera’s internal network.
9. After joining the SwamCam network, scroll down and tap NEXT at the bottom. 
10. You can now enter your home network WiFi password. Enter the password twice and tap Add device 
11. SwamCam will then attempt to join your network. If the password was entered correctly, the SwamCam will reboot and announce it has been connected to your network.
12. Once connected you will see your system setup on the main page. You can tap “live view” to test. Please be sure to check settings>firmware and apply any necessary updates. 

1. Add the alarm/repeater by tapping “alarm/repeater” from the add devices section. Then tap add alarm/repeater in the blue bar.
2. Choose the camera system you want to have the alarm/repeater connected to. If you only have one camera, then there is only one option. Tap the “>” arrow to continue.
3. Scan or input the QR code located on the back of the repeater, but do not tap ADD. Once scanned, plug in the repeater near your camera. Once the repeater boots up (voice prompts are heard) then tap ADD then NEXT. The app will notify you when the setup is complete.
4. Test the alarm/repeater by arming and disarming the system, it should mimic the prompts of the camera.
5. The LED should be OFF when connected properly and ON when there is a problem with the Wi-Fi connection. Please be sure to check settings>firmware and apply any necessary updates. 

1. Place two new AAA batteries into the keypad battery compartment located on the top back of the device.
2. Add the keypad by tapping “keypad” from the add devices section then tap add Keypad in the blue bar. 
3. Choose the camera system you want to have the keypad connected to. If you only have one camera, then there is only one option. Tap the “>” arrow to continue.
4. Scan or input the QR code located on the back of the keypad, but do not tap ADD. Once scanned, tap any key on the keypad to “wake it up” (The keypad goes to sleep to save battery power).
5. With the keypad screen lit up blue tap, add on the app, then next and the keypad will add to your system.
6. Test the keypad with the default code after adding, 1234arm/1234disarm. It may take a few tries to get the keypad synced to the system. It should arm and disarm the SwamCam system accordingly. You can also check settings>device information to see if the components are added properly. 

1. Add the simple alarm by tapping “simple alarm” from the add devices section, then tap add Simple Alarm in the blue bar. 
2. Choose the camera system you want to have the simple alarm connected to. If you only have one camera, then there is only one option. Tap the “>” arrow to continue.
3. Scan or input the QR code located on the back of the simple alarm, but do not tap ADD. Once scanned, plug in the alarm near your camera. Once the alarm boots up (voice prompts are heard) then tap ADD. The alarm will notify you when the setup is complete.
4. Test the alarm by arming and disarming the system, it should mimic the prompts of the camera.
5. The LED should be OFF when connected properly. 

1. Plug in the secondary camera near the primary camera, allow it to boot fully. 
2. Add the secondary camera by tapping “secondary camera” from the add devices section.
3. Choose the camera system you want to have the secondary camera connected to. If you only have one camera, then there is only one option. Tap the “>” arrow to continue.
4. Scan or input the QR code located on the top of the secondary camera. The secondary camera will notify you when the setup is complete.
5. Test the secondary camera by arming and disarming the system, it should mimic the prompts of the camera as well as provide a live view. Please be sure to check settings>firmware and apply any necessary updates. 
6. Be sure to check the motion settings for the secondary camera as they are separate from the primary camera.

1. Using the supplied screwdriver, open the sensor housing. Depress the safety spring and place it under a cr2 battery the main sensor housing. Close the sensor housing and replace the screws (careful not to over tighten). The LED will blink red/green to indicate it is in setup mode. 
2. Add the sensor by tapping “sensor” from the add devices section.
3. Then choose the camera system you want to have the sensor connected to. If you only have one camera, then there is only one option. Tap the “>” arrow to continue.
4. Scan or input the QR code located on the back of the sensor. The LED should be off when connected properly. 
5. Test the sensor by closing and opening (separating it from the magnet side), it should set off an audible alarm as well as send a push notification to your mobile device. 
6. Be sure to check the settings for the sensor to customize its usage. 

From the live view screen, you can do the following:

You can make an emergency call directly from the live view screen. Simply tap the “emergency call icon” on the top left corner of the screen and you will be prompted to dial 911. If you are a premium subscriber you can program a custom emergency dial as well as 911 for quick access (see premium features).

Tapping the X in live view will bring you back to the homepage of the app. 

The microphone allows you to talk to people close to the camera. The default state of the microphone when launching live view is muted (grey). Tap the icon and it will turn blue to indicate it is un-muted and you can now speak to people near the camera. 

The speaker allows you to hear what’s going on near the camera. The default state of the speaker when launching the live view is muted (grey). Tap the icon and it will turn blue to indicate it is un-muted and you will be able to hear sound from the camera. 

The bell allows you to manually activate and deactivate the siren. Blue icon means the siren is active and grey icon means it deactivated.

(Premium Feature) The manual record button can be used if you subscribe to our premium service to manually record what you are watching on the live view screen at that moment. It stores the videos in your phone storage and they are cataloged under settings>video playback.

The SwamCam Camera LED light will indicate the status of the camera. 

LED Color

Red
Green
Flashing Amber
Flashing Red/Green

Camera Status

Armed
Disarmed
Alerting
Setup Mode

The Basic Detection Area is a fixed rectangle which must be placed by adjusting the camera location, direction or placement. This is provided at no extra charge and is available on every SwamCam.

To Select the Basic Detection Zone, select detection zone, confirm the placement is optimal for your detection needs, then tap Save on the top right. Your selection will be saved and reflected on the Motion Settings page with a check mark.

If you have a Dual SwamCam system, each camera has its own motion zone and they both need to be setup after installation. 

The Custom Detection Zone is a feature available to all Premium subscribers.

With the Custom Detection Zone you may set a defined perimeter around a particular area effectively eliminating all other visible areas from the Motion Detection. 

Using the 8-point polygon, position each anchor point around the hazard and select Save on the top right when complete. This will save your perimeter and make the Custom Detection Zone your Motion Zone. 

Please note, the anchor points or circles are part of the motion detection area, so if human motion is detected where an anchor circle is placed, it will alert. Additionally, due to the nature of the placement overlay, you may trigger alerts when not close to the zone due to a body part passing in front of the specified area. 

If there are areas within your custom motion zone that have a tendency to trigger false alarms, we have included the ability to add 2 “exclusion zones”. They are red, 6-point polygons that can be activated and placed within the detection zones to create areas that will NOT be scanned by the AI and alert for detection. 

Exclusion Zones are available within the custom motion zone as a premium feature. If you have areas that are prone to trigger false alarms, simply place an exclusion zone on top of that area and it will not be scanned by AI. For instance in the image to the right, the spa has a bubbling feature that combined with light tricked the AI. You may add up to 2 exclusion zones, denoted in red. 
Please note: placing an exclusion zone over an important area could prevent the camera from detecting motion you do want to be alerted to. Always test thoroughly after making any changes to ensure the system is still covering all critical areas.

Quiet Hours allow you to leave your system armed and it will not issue alarms or send alerts during specified times. For example, if your kids are at school M-F 8-3, you can set quiet hours on those days and you will not need to disarm the SwamCam to move freely near the pool without triggering alerts. When the quiet hours are over, the system will resume notifications.

You can program multiple sets of quiet hours. Just remember, when the quiet hours are active the SwamCam is not going to alert. 

Tap “Current Shares” and you can see a list of all the users you are sharing access to your SwamCam with. You can also add new shared users here. 

In Current Shares, tap the plus + icon to invite users to view your SwamCam. The invited user must have already signed up for a SwamCam account and installed the app. They will be sent a verification code you must enter into the app before then can gain access. 

Cameras
The SwamCam Camera has an effective detection range of approximately 35 feet when operating under optimal conditions. Environmental factors—such as strong shadows, glare, or partial obstructions—may limit detection performance at distances less than 35 feet. Users should not rely on detection at the maximum range in all circumstances and should ensure additional safety measures are in place.

The Camera can do its best detection if mounted between 4-6 feet in height from the surface of the pool. This way, the AI can see arms and legs rather than heads and shoulders.

The Camera should be mounted with a level horizon, when you view the live view or motion zone setup screens the horizon line in the image should be level, not canted or tipped up at one corner. 

The lens is a fish-eye lens that has a 160° field of view. Please note the placement illustrations for single and dual camera systems.

The Camera mount is powder coated for durability and weather-resistance. The mount separates in the middle to allow for easy removal of the camera. The white disc on the screw-in portion of the mount is not meant to be discarded. It is meant to be tightened against the back of the camera to create tension. Twist the silver portion of the mount into the camera one or two turns then tighten the disc to create tension. Loosen the center section of the mount to adjust the camera angle. 

Keypad
The Keypad mount allows for the changing of batteries without having to remove mounting tape, etc…
The top two “ears” are meant to nest into the holes on the back upper portion of the keypad. The bottom two “ears” are meant to be inserted into the two small slots at the bottom of the black portion of the back where it meets the white rim. Once inserted the two small screw, located in the “nut and bolt” bag, should be threaded into the holes in the bottom of the keypad securing into the bottom tabs of the mount. 

Door/Window Sensors
The door/window sensors have mounts meant to make it easy to remove the devices from the wall, door or window frame. The side with the arrow should be facing you when mounting. The arrow should be pointed up. Use the supplied screws to tighten the mount to the wall, door or frame. The sensor and the magnet side snap onto the mount. With a little pressure upward they can be removed from the mount to replace the batteries or take them down. The sensors have a maximum separation of 1 inch before they will alert as opened. Please mount within one inch or less of each other.