{"id":15,"date":"2023-10-20T12:53:47","date_gmt":"2023-10-20T12:53:47","guid":{"rendered":"https:\/\/www.theswamcam.com\/?page_id=15"},"modified":"2026-02-10T14:38:13","modified_gmt":"2026-02-10T19:38:13","slug":"support","status":"publish","type":"page","link":"https:\/\/www.theswamcam.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:multiply;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:450px;--awb-min-height-small:350px;--awb-background-image:linear-gradient(90deg, rgba(36,106,155,0.6) 0%,rgba(30,154,208,0.6) 100%),url(https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/11\/set-up-guide-background.jpg);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-align-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-right:70px;--awb-padding-left:70px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:72;line-height:var(--awb-typography1-line-height);\"><h1>Support<\/h1><\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-custom-z-index\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-z-index:99;--awb-padding-top:110px;--awb-padding-bottom:100px;--awb-padding-top-medium:80px;--awb-padding-bottom-medium:60px;--awb-padding-top-small:50px;--awb-padding-bottom-small:50px;--awb-background-color:#f3f4f6;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-right:60px;--awb-padding-left:60px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:-20%;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:-22%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:0;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"2.0\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-video fusion-vimeo\" style=\"--awb-max-width:1800px;--awb-max-height:1000px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:55.56%;\" ><iframe title=\"Vimeo video player 1\" src=\"https:\/\/player.vimeo.com\/video\/577244254?autoplay=0&amp;autopause=0\" width=\"1800\" height=\"1000\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-repeat:repeat;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:65px;--awb-padding-bottom:111px;--awb-padding-bottom-medium:41px;--awb-padding-top-small:0px;--awb-padding-bottom-small:30px;--awb-background-color:#1f99d0;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:13%;--awb-padding-right:70px;--awb-padding-left:70px;--awb-padding-top-medium:13%;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-padding-top-small:0%;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two fusion-animated\" style=\"--awb-margin-bottom:45px;--awb-margin-top-small:40px;--awb-margin-right-small:0px;--awb-margin-bottom-small:40px;--awb-margin-left-small:0px;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Setup Steps Install<\/h2><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/Download-App-icon.svg\" width=\"60\" height=\"61\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">1. Download App<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/sign-up-icon.svg\" width=\"60\" height=\"60\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">2. Sign up<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-3 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/ad-device-icon.svg\" width=\"40\" height=\"67.78\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">3. Go to Add Devices in \u2028the App<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-4 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/plug-camera.svg\" width=\"60\" height=\"57.45\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">4. Plug camera into an outlet near the router, select camera and add camera to App<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-5 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/scan-icon.svg\" width=\"60\" height=\"60\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">5. Select Alarm, scan the QR code on the alarm\/extender<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-6 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/plug-icon.svg\" width=\"60\" height=\"60\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">6. Plug the alarm\/extender into an outlet near the router wait for it to boot then add alarm\/extender to App<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-6 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-7 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/batteries-icon.svg\" width=\"40\" height=\"55.45\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">7. Insert batteries into the keypad<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-7 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-8 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/keypad-icon-1.svg\" width=\"60\" height=\"73.2\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">8. Select Keypad and scan QR code to add Keypad to App<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-8 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-9 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/move-camera.svg\" width=\"60\" height=\"57\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">9. Move camera to pool location remove protective film and test before permanent installation<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-9 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-10 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/install-camera.svg\" width=\"60\" height=\"68.4\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">10. Install camera at the correct location at pool (optimally, 4-6 feet high off the ground)<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-10 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-11 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/location-icon.svg\" width=\"60\" height=\"61\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">11. Plug in extender at a desired location preferably inside the house in outlet closest to the pool<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-11 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch fusion-animated\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:#246b9b;--awb-bg-color-hover:#246b9b;--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:4.608%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:4.608%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:2.304%;--awb-margin-bottom-medium:25px;--awb-spacing-left-medium:2.304%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:0px;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-12 content-boxes-icon-with-title content-left drowning__box_block setup-steps-install-block\" style=\"--awb-body-color:var(--awb-color1);--awb-item-margin-bottom:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:var(--awb-custom_color_1);--awb-circle-hover-accent-color:var(--awb-custom_color_1);--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/check-the-app-icon.svg\" width=\"60\" height=\"55.47\" alt=\"\" \/><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>12. Check the App to make sure the camera has good reception and if not move the extender to a better location.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-left:61px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:15.36%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:15.36%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><a class=\"awb-lightbox awb-lightbox-1\" href=\"https:\/\/vimeo.com\/1087243281\" data-rel=\"iLightbox\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-23-at-4.40.36\u202fPM-169x300.png\" alt=\"3 ways to arm SwamCam\"><\/a><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-padding-left:57px;--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:12.672%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:12.672%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><a class=\"awb-lightbox awb-lightbox-2\" href=\"https:\/\/vimeo.com\/1087243294\" data-rel=\"iLightbox\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/05\/Screenshot-2025-05-23-at-4.41.44\u202fPM-172x300.png\" alt=\"4 ways to disarmarm SwamCam\"><\/a><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:0px;--awb-margin-bottom:0px;--awb-background-color:rgba(29,152,209,0.47);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:24px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0f476c;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Installation Tips<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;\"><p>See how some of our customers mounted their devices.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:29px;--awb-padding-bottom:25px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:rgba(29,152,209,0.47);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"awb-image-hotspots awb-image-hotspots-1\"><div class=\"awb-image-hotspots-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1.jpg\" alt=\"support-1\" width=\"600\" height=\"800\" title=\"support-1\" class=\"awb-image-hotspots-image wp-image-2537\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1-113x150.jpg 113w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1-225x300.jpg 225w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1-500x667.jpg 500w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-1.jpg 600w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><a style=\"--awb-font-size:5;--awb-hotspot-background-color:#ffffff;--awb-padding-top:1px;--awb-padding-right:1px;--awb-padding-bottom:0;--awb-padding-left:1px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-pos-x:81.4%;--awb-pos-y:57.6%;\" class=\"awb-image-hotspots-hotspot awb-image-hotspots-hotspot-1\" role=\"button\" tabindex=\"0\" data-awb-toggle-image-hotspot-popover=\"true\" data-content=\"Use the supplied back plate to &quot;sandwich&quot; aluminum and chainlink fencing.\" data-trigger=\"hover focus\" data-placement=\"auto\"><i class=\"fa-caret-square-left fas\"><\/i> <\/a><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-row\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"800\" title=\"support-2\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-2.jpg\" alt class=\"img-responsive wp-image-2538\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-2-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-2-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-2.jpg 600w\" sizes=\"(max-width: 767px) 100vw, 200px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-image-hotspots awb-image-hotspots-2\"><div class=\"awb-image-hotspots-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3.jpg\" alt=\"support-3\" width=\"600\" height=\"800\" title=\"support-3\" class=\"awb-image-hotspots-image wp-image-2539\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3-113x150.jpg 113w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3-225x300.jpg 225w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3-500x667.jpg 500w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-3.jpg 600w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><a style=\"--awb-padding-top:2px;--awb-padding-right:1px;--awb-padding-bottom:1px;--awb-padding-left:2px;--awb-pos-x:25.0%;--awb-pos-y:29.4%;\" class=\"awb-image-hotspots-hotspot awb-image-hotspots-hotspot-2\" role=\"button\" tabindex=\"0\" data-awb-toggle-image-hotspot-popover=\"true\" data-content=\"Use the supplied keypad backplate for aluminum and chainlink.\" data-trigger=\"hover focus\" data-placement=\"auto\"><i class=\"fa-caret-square-right fas\"><\/i> <\/a><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-image-hotspots awb-image-hotspots-3\"><div class=\"awb-image-hotspots-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4.jpg\" alt=\"support-4\" width=\"600\" height=\"800\" title=\"support-4\" class=\"awb-image-hotspots-image wp-image-2540\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4-113x150.jpg 113w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4-225x300.jpg 225w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4-500x667.jpg 500w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-4.jpg 600w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><a style=\"--awb-font-size:10;--awb-padding-top:1px;--awb-padding-right:1px;--awb-padding-bottom:0;--awb-padding-left:1px;--awb-pos-x:4.6%;--awb-pos-y:65.8%;\" class=\"awb-image-hotspots-hotspot awb-image-hotspots-hotspot-3\" role=\"button\" tabindex=\"0\" data-awb-toggle-image-hotspot-popover=\"true\" data-content=\"Use the supplied wood screws to mount into any solid surface.\" data-trigger=\"hover focus\" data-placement=\"auto\"><i class=\"fa-caret-square-up fas\"><\/i> <\/a><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-image-hotspots awb-image-hotspots-4\"><div class=\"awb-image-hotspots-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5.jpg\" alt=\"support-5\" width=\"600\" height=\"800\" title=\"support-5\" class=\"awb-image-hotspots-image wp-image-2541\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5-113x150.jpg 113w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5-225x300.jpg 225w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5-500x667.jpg 500w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-5.jpg 600w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><a style=\"--awb-padding-top:2px;--awb-padding-right:1px;--awb-padding-bottom:1px;--awb-padding-left:2px;--awb-pos-x:37.9%;--awb-pos-y:47.8%;\" class=\"awb-image-hotspots-hotspot awb-image-hotspots-hotspot-4\" role=\"button\" tabindex=\"0\" data-awb-toggle-image-hotspot-popover=\"true\" data-content=\"Supply your own mounting point, like a post.\" data-trigger=\"hover focus\" data-placement=\"auto\"><i class=\"fa-caret-square-up fas\"><\/i> <\/a><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_6 1_6 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:16.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:11.52%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:11.52%;--awb-width-medium:16.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:11.52%;--awb-spacing-left-medium:11.52%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"awb-image-hotspots awb-image-hotspots-5\"><div class=\"awb-image-hotspots-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6.jpg\" alt=\"support-6\" width=\"600\" height=\"800\" title=\"support-6\" class=\"awb-image-hotspots-image wp-image-2542\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6-113x150.jpg 113w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6-200x267.jpg 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6-225x300.jpg 225w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6-400x533.jpg 400w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6-500x667.jpg 500w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2025\/04\/support-6.jpg 600w\" sizes=\"(max-width: 600px) 100vw, 600px\"\/><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-font-size:20px;--awb-letter-spacing:1px;\"><p style=\"text-align: center;\">For local installers near you check out our <a href=\"http:\/\/www.theswamcam.com\/approved-installers\">Approved Installers page.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:100px;--awb-padding-top-medium:60px;--awb-padding-bottom-medium:60px;--awb-padding-top-small:30px;--awb-padding-bottom-small:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-bottom-medium:30px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#0f476c;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Troubleshooting Steps<\/h2><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-content-alignment:center;\"><p>Please update the software and the firmware to the latest before troubleshooting.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column set-up-guide-list-wrapper\" style=\"--awb-padding-right:70px;--awb-padding-left:70px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-12 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Initial Troubleshooting<\/h4><\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-numbered set-up-guide-list\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">1<\/span><div class=\"fusion-li-item-content\">\n<p>If you are experiencing technical difficulty with the components, please do not reset the camera or remove the components from device information without consulting our support department or following the instructions below. You can reach us at (888) 679-2622 x 2, or email support@theswamcam.com<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">2<\/span><div class=\"fusion-li-item-content\">\n<p>Please note that the components will retain programming when unplugged. You need not reset or remove anything if the system loses power.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">3<\/span><div class=\"fusion-li-item-content\">\n<p>If you need to change your WiFi please proceed as noted below.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-13 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Alarm\/Repeater fails to add<\/h4><\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-numbered set-up-guide-list\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">1<\/span><div class=\"fusion-li-item-content\">\n<div>\n<p>Go to settings&gt;device information and see if there is an alarm\/repeater listed<\/p>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">2<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>If so, swipe left or tap and delete<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">3<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Return to add devices, scan the QR code, but don\u2019t <em>&#8220;add&#8221;<\/em> until you plug it back in and the alarm\/repeater fully boots up.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">4<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Be sure to add the alarm\/repeater while setting up the camera INDOORS, NEAR THE HOME ROUTER.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">5<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>If the above steps fail, factory reset (using the provided reset tool in the bag of bolts, while the repeater is fully booted up, insert the tool into the pinhole in the bottom of the device until you hear \u201cFactory Reset in Process\u201d) the Alarm\/Repeater and try again.<\/div>\n<\/div>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-14 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-padding-top-small:30px;--awb-padding-right-small:15px;--awb-padding-bottom-small:30px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Camera offline<\/h4><\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-3 fusion-checklist-default type-numbered set-up-guide-list \"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">1<\/span><div class=\"fusion-li-item-content\">\n<p>Confirm the camera has power. There will always be a status light on front if it does. If not, check the power cord.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">2<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Bring the camera back indoors and confirm it works near the router<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">3<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Make sure the alarm\/repeater was added properly to the system by checking settings&gt;device information and confirming there is a line item for the alarm\/repeater (if not, see Alarm\/Repeater fails to add)<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">4<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>If the repeater is properly added to the system and the camera is still offline intermittently, change placement for the repeater in the home, the repeater needs to overlap the home WiFi signal while still being able to broadcast out to the camera near the pool<\/div>\n<\/div>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-15 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-padding-top-small:30px;--awb-padding-right-small:15px;--awb-padding-bottom-small:30px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Intermittent motion detection<\/h4><\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-4 fusion-checklist-default type-numbered set-up-guide-list\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">1<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>If the system is not detecting human motion make sure that the sun is not directly pointed into the camera lens, it will effect the motion detection capabilities<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">2<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Check settings&gt;motion settings and view the detection area or customized detection zone (premium) and confirm you have captured the proper space in the zone<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">3<\/span><div class=\"fusion-li-item-content\">\n<p>Be sure not to have the <em>live view<\/em> or <em>motion detection zone<\/em> screens open while testing. The system will not alert while you are streaming the video.<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">4<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Confirm the camera is not mounted with a corner tipped or canted up or down; the SwamCam needs a level horizon to look for that human movement<img decoding=\"async\" class=\"alignnone wp-image-133 size-full\" src=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/10\/camera-image.png\" alt=\"\" width=\"300px\" srcset=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/10\/camera-image-150x48.png 150w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/10\/camera-image-200x63.png 200w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/10\/camera-image-300x95.png 300w, https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/10\/camera-image.png 325w\" sizes=\"(max-width: 325px) 100vw, 325px\" \/><\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">5<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Confirm the camera is mounted between 4-6 feet (approx) from the surface the people will be walking on. If the SwamCam looks down, let\u2019s say from a high eave of a house, it will may not see the arms and legs needed for proper human motion detection<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">6<\/span><div class=\"fusion-li-item-content\">The SwamCam Camera has an effective detection range of approximately 35 feet when operating under optimal conditions. Environmental factors\u2014such as strong shadows, glare, or partial obstructions\u2014may limit detection performance at distances less than 35 feet. Users should not rely on detection at the maximum range in all circumstances and should ensure additional safety measures are in place.<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">7<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>If you\u2019re having a problem not listed here or these steps do not work, contact support Monday through Friday 9am &#8211; 5pm EST. @ <a style=\"color: #246b9b;\" href=\"tel:888-679-2622\u00d72\">888-679-2622\u00d72<\/a> or <a style=\"color: #246b9b; text-decoration: underline;\" href=\"mailto:support@theswamcam.com\">support@theswamcam.com<\/a><\/div>\n<\/div>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-16 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Keypad Non-Responsive<\/h4><\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-5 fusion-checklist-default type-numbered set-up-guide-list\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">1<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Change the batteries.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\">2<\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>Bring the Keypad close to the camera and test.<\/div>\n<\/div>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-17 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:40px;--awb-padding-right:25px;--awb-padding-bottom:40px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#f3f4f6;--awb-bg-color-hover:#f3f4f6;--awb-bg-size:cover;--awb-border-radius:20px 20px 20px 20px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-custom_color_4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:30px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Poppins&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:30;--minFontSize:30;line-height:var(--awb-typography1-line-height);\">Change WiFi Networks<\/h4><\/div><div class=\"fusion-text fusion-text-4\"><p><span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">If you are switching networks or having technical issues you may try <\/span><span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">a full reset of the system.<\/span><\/p>\n<p>Bring all the components indoors near the router or near the mesh node closest to the pool and power them all back up.<\/p>\n<p>First, go into the app settings then device information and tap into on all the components and delete them from the app. (all the components, camera, repeater and keypad should be listed, if they are all not, the initial setup did not go correctly.) Always delete the camera last.<\/p>\n<p>When resetting the SwamCam hardware, please perform the reset in <span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">the following order:<\/span><\/p>\n<p>1. Reset SwamCam Keypad.<\/p>\n<p>2. Reset SwamCam Alarm\/Repeater.<\/p>\n<p>3. Reset SwamCam Simple Alarm (if purchased)<\/p>\n<p>4. Reset SwamCam Door\/Window Sensors (if purchased)<\/p>\n<p>5. Reset SwamCam Secondary Camera (if purchased)<\/p>\n<p>6. Reset SwamCam Primary Camera.<\/p>\n<p>Failure to reset in the proper order may result in difficulty in re-adding <span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">the components.<\/span><\/p>\n<p style=\"color: var(--awb-color5);\">Resetting the camera:<\/p>\n<p>1. When powered on and fully booted, Insert a small paperclip or provided reset tool (sim card tool) into the pinhole marked reset on the camera\u2019s left side, you should feel a small button depress.<\/p>\n<p>2. Push and hold the paperclip or provided reset tool (sim card tool) until you hear the voice prompts &#8220;Factory Reset in Process&#8221;, then release. The <span style=\"font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">camera will reset to factory default settings.<\/span><\/p>\n<p style=\"color: var(--awb-color5);\">Resetting the alarm\/repeater<\/p>\n<p>1. When powered on and fully booted, Insert a paperclip or provided reset tool (sim card tool) into the pinhole on the bottom of the alarm\/repeater.<\/p>\n<p>2. Hold the paperclip or provided reset tool (sim card tool) for a few seconds until you hear the voice prompt &#8220;Factory Reset in Process&#8221;, then release.<\/p>\n<p><span style=\"color: #198fd9; font-family: var(--awb-text-font-family); font-size: var(--awb-font-size); font-style: var(--awb-text-font-style); letter-spacing: var(--awb-letter-spacing); text-align: var(--awb-content-alignment); text-transform: var(--awb-text-transform);\">Resetting the keypad<\/span><\/p>\n<p>1. Long press the \u201c0\u201d key for 5 seconds. When you hear a chirp (as opposed to the usual beep,) press \u201c0\u201d four times fast, &#8220;arm\u201d will flash rapidly if the keypad is reset successfully<\/p>\n<p>Now, re-perform the setup.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-top:40px;--awb-padding-bottom:37px;--awb-padding-top-small:30px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.theswamcam.com\/docs\/swamcam-camera-system-user-manual\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Click here for the full user manual<\/span><\/a><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_margin-top:40px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/calendly.com\/swamcam_support\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Click Here to schedule a support call<\/span><\/a><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_margin-top:40px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/09\/SwamCam-ASTM-certificate-4.21.23.pdf?v=920f83e594a1\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Click Here for our ASTM certificate<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:90px;--awb-padding-bottom:90px;--awb-padding-top-medium:60px;--awb-padding-bottom-medium:70px;--awb-padding-top-small:30px;--awb-padding-bottom-small:50px;--awb-background-color:#f3f4f6;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-right:70px;--awb-padding-left:70px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInDown\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_2);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Return Policy<\/h2><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color6);\"><p>SwamCam return policy allows for products purchased directly from theswamcam.com to be returned during the initial 30 day period from date of receipt. We will refund the full purchase price paid minus any shipping, handling, import or export fees and costs.<\/p>\n<\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color6);\"><p>To return your product under the return policy, please contact SwamCam either by phone (888)-679-2622 ext 1 or email sales@theswamcam.com.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color6);\"><p><strong>Please note the following:<\/strong><\/p>\n<\/div><ul style=\"--awb-iconcolor:var(--awb-color8);--awb-textcolor:var(--awb-color6);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-6 fusion-checklist-default type-icons return-policy-list\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<p>SwamCam return policy allows for products purchased directly from theswamcam.com to be returned during the initial 30 day period from date of receipt. We will refund the full purchase price paid minus any Shipping, Handling &amp; Restocking Fee, Import or Export fees. For unopened boxes that are in perfect condition, we will refund the full purchase price paid minus any shipping, handling, import or export fees and costs. The returned item must be in the original SwamCam packaging, with all materials included.<\/p>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<p>For opened boxes, we will refund the full purchase price paid minus a minimum $25 restocking fee. All returns must be in new or like new condition. If the returned item is not in new or like new condition, we reserve the right to decline the return or charge additional restocking fees. We will not refund any shipping, handling, import or export fees and costs.<\/p>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><span style=\"font-size: var(--awb-size); font-family: var(--body_typography-font-family); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">A SwamCam return authorization number (RMA) must first be obtained from our sales dept. as noted below. We will only refund you the purchase price; expedited shipping and handling costs are not refundable.<\/span><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>The Buyer is responsible for all return costs; we recommend you insure the product for the original purchase amount. SwamCam is not responsible for lost items in return shipping.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>You will receive an email confirming the RMA number.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<div>SwamCam must receive the returned item within 14 calendar days after an RMA number has been issued and the unit returned must match the serial number specified in the RMA.<\/div>\n<\/div>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-circle fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<div>\n<p>Return authorization numbers are valid for only 14 calendar days days from issuance. If the product is returned to SwamCam without a SwamCam return authorization number, and\/or beyond the 14 calendar day period, and\/or without proper packaging, SwamCam retains the right to refuse delivery of such return or may return the unit to you at your expense and with no refund issued.<\/p>\n<\/div>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:90px;--awb-padding-bottom:90px;--awb-padding-top-medium:50px;--awb-padding-bottom-medium:50px;--awb-padding-top-small:30px;--awb-padding-bottom-small:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" style=\"--awb-padding-right:70px;--awb-padding-left:70px;--awb-padding-right-medium:0px;--awb-padding-left-medium:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-custom_color_2);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Warranty<\/h2><\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color6);\"><p>SwamCam devices come with a limited hardware warranty effective for 1 year from the date of purchase. Premium Subscriptions get 2 years from date of purchase. Please see our warranty details at <a style=\"color: #246b9b; text-decoration: underline;\" href=\"https:\/\/theswamcam.com\/terms-of-use\/\">https:\/\/theswamcam.com\/terms-of-use\/<\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color6);\"><p>If you\u2019re experiencing any issues with your Swamcam, please <a style=\"color: #246b9b; text-decoration: underline;\" href=\"\/contact-us\/\">click here to contact us<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-blend-mode:multiply;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:100px;--awb-padding-top-medium:50px;--awb-padding-right-medium:15px;--awb-padding-bottom-medium:70px;--awb-padding-left-medium:17px;--awb-padding-top-small:29px;--awb-padding-bottom-small:50px;--awb-margin-bottom:0px;--awb-margin-bottom-small:0px;--awb-background-color:#1f99d0;--awb-background-image:url(&quot;https:\/\/www.theswamcam.com\/wp-content\/uploads\/2023\/11\/faq-background.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1393.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion-flex-column fusion-animated\" style=\"--awb-padding-left-medium:0px;--awb-bg-size:cover;--awb-width-large:900px;--awb-margin-top-large:0px;--awb-spacing-right-large:2%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:var(--awb-typography2-line-height);\">Still Have Questions?<\/h2><\/div><div class=\"accordian fusion-accordian faq-wrapper\" style=\"--awb-padding-top:1px;--awb-padding-right:0px;--awb-padding-bottom:1px;--awb-padding-left:0px;--awb-border-size:0px;--awb-icon-size:20px;--awb-content-font-size:16px;--awb-content-line-height:26px;--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:#f7f9fa;--awb-divider-color:transparent;--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#ffffff;--awb-title-color:var(--awb-custom_color_4);--awb-content-color:var(--awb-color8);--awb-icon-box-color:rgba(255,255,255,0.1);--awb-toggle-hover-accent-color:var(--awb-custom_color_4);--awb-toggle-active-accent-color:var(--awb-color1);--awb-title-font-family:&quot;Open Sans&quot;;--awb-title-font-weight:700;--awb-title-font-style:normal;--awb-title-font-size:18px;--awb-title-line-height:28px;--awb-title-text-transform:capitalize;--awb-content-font-family:&quot;Inter&quot;;--awb-content-font-style:normal;--awb-content-font-weight:500;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-15-1\"><div class=\"fusion-panel panel-default panel-827d3f3ac5f06d064 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_827d3f3ac5f06d064\"><a aria-expanded=\"false\" aria-controls=\"827d3f3ac5f06d064\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15-1\" data-target=\"#827d3f3ac5f06d064\" href=\"#827d3f3ac5f06d064\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How does the SwamCam work?<\/span><\/a><\/h4><\/div><div id=\"827d3f3ac5f06d064\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_827d3f3ac5f06d064\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The SwamCam uses a cloud-based AI software to constantly review movement in areas within the field of view of the camera lens. When movement is detected, notifications are triggered to a smart phone App and an alarm is sounded on the camera and wireless speaker.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a1c7c9cb2c6f1a0da fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a1c7c9cb2c6f1a0da\"><a aria-expanded=\"false\" aria-controls=\"a1c7c9cb2c6f1a0da\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15-1\" data-target=\"#a1c7c9cb2c6f1a0da\" href=\"#a1c7c9cb2c6f1a0da\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I need a professional to install the SwamCam?<\/span><\/a><\/h4><\/div><div id=\"a1c7c9cb2c6f1a0da\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a1c7c9cb2c6f1a0da\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No, the SwamCam system is easy to set up and typically takes 30-40 minutes to complete installation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-daa9ae3fbe8245d9b fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_daa9ae3fbe8245d9b\"><a aria-expanded=\"false\" aria-controls=\"daa9ae3fbe8245d9b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15-1\" data-target=\"#daa9ae3fbe8245d9b\" href=\"#daa9ae3fbe8245d9b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Does the SwamCam work if my WiFi goes down?<\/span><\/a><\/h4><\/div><div id=\"daa9ae3fbe8245d9b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_daa9ae3fbe8245d9b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, as long as it has electric power. The devices use 2 different communication technologies to communicate. If your home WiFi is down, you will not get notifications on your phone, but the keypad and the alarms from both the extender and the camera will continue to work.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-08fef361d5f488c7b fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_08fef361d5f488c7b\"><a aria-expanded=\"false\" aria-controls=\"08fef361d5f488c7b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15-1\" data-target=\"#08fef361d5f488c7b\" href=\"#08fef361d5f488c7b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is your return policy?<\/span><\/a><\/h4><\/div><div id=\"08fef361d5f488c7b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_08fef361d5f488c7b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We accept returns on products bought directly on our website within 30 days from receipt. The items must be in new or like-new condition and repackaged. The buyer is responsible for return shipping and we advise the package be insured. We are not responsible for lost packages that do not have proof of delivery. You should contact customer service to obtain an RMA number prior to sending anything. No returns will be processed without an RMA.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-131477e4d74be3078 fusion-toggle-no-divider fusion-toggle-boxed-mode\" style=\"--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_131477e4d74be3078\"><a aria-expanded=\"false\" aria-controls=\"131477e4d74be3078\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-15-1\" data-target=\"#131477e4d74be3078\" href=\"#131477e4d74be3078\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How many accessories (keypad, alarm, etc..) can you add to each system?<\/span><\/a><\/h4><\/div><div id=\"131477e4d74be3078\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_131477e4d74be3078\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can have up to 6 of each accessory type; keypad, alarm, etc&#8230;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type btn_black_hover\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_angle:180deg;--button_gradient_top_color:var(--awb-custom_color_4);--button_gradient_bottom_color:var(--awb-custom_color_4);--button_gradient_top_color_hover:var(--awb-custom_color_1);--button_gradient_bottom_color_hover:var(--awb-custom_color_1);--button_margin-top:20px;\" target=\"_self\" href=\"https:\/\/www.theswamcam.com\/faq\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Read all FAQs<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support | Pool Alarm Help Center | SwamCam<\/title>\n<meta name=\"description\" content=\"Visit the SwamCam support center for quick troubleshooting, manuals, and help articles. Keep your pool alarm system running smoothly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.theswamcam.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Pool Alarm Help Center | SwamCam\" \/>\n<meta property=\"og:description\" content=\"Visit the SwamCam support center for quick troubleshooting, manuals, and help articles. 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